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how to get assistive technology

How to Get Assistive Technology: A Complete Guide for Access & Funding

This guide explains clear steps for finding suitable assistive technology and securing funding. It pulls together trusted sources such as ATIA, State Assistive Technology Act programmes and the AT3 Centre, plus national organisations like JAN, EARN and ODEP.

Whether you are an individual with disabilities, a carer or a professional, this section gives practical information and resources. You will learn where to look on a trusted website, how to compare options, and which funding paths to consider — Medicare, Medicaid, IDEA in schools, Vocational Rehabilitation, Veterans Affairs, insurers and community organisations such as United Way, Lions Clubs and Kiwanis.

We outline what a State program can offer, including demos and short-term loans, and suggest steps for documentation, appeals and tracking each section of your plan. The aim is clear: reduce wasted time, increase access and position applications for approval with the right facts at the right moment.

Table of Contents

Start here: understanding assistive technology, your needs, and today’s options

Focus on tasks, not diagnoses. List the daily activities you want to improve—reading text, hearing TV, dialling the phone—and define solutions by function. This helps you shortlist devices and technologies that fit real life.

Map routines across home, school, work and community. Note barriers and priority outcomes for learning and independence. Short, practical lists make it easier for individuals and people supporting them to set goals.

Use your State AT Program early. Contact information and assistance services for demonstrations and short-term device loans. Seeing two or three comparable products in real settings speeds choice and reveals integration needs.

  • Decide criteria upfront: functionality, durability, ease of use, compatibility and support.
  • Record required accessories, training and likely changes over time.
  • Plan trials in everyday settings and use findings to strengthen funding applications and clinical notes.
Decision factor What to check Example question Impact on funding
Function Task it performs Can it read text aloud? Supports medical necessity
Compatibility Works with existing tech Syncs with phone or PC? Reduces total cost
Support Training & warranty Is local training available? Strengthens approval case

Use your State Assistive Technology Act Program to open doors to access

Every U.S. state and territory has a State AT Program funded under the Assistive Technology Act. These programmes offer free or low-cost information, device demonstrations and lending libraries across the lifespan.

The AT3 Center provides technical assistance to state grantees and maintains a national directory on its website. Use that directory to locate your state program and view available services, calendars and lending catalogues.

state program assistive technology act

Find your state’s programme and request support

Contact the state program to request tailored information. Staff can pre-screen devices, schedule demos and connect you with short-term loans so you can trial devices before purchase.

AT3 Centre and wider national connections

The AT3 Centre curates national assistive technology resources and offers technical assistance that strengthens local programmes. Many state members also run equipment distribution schemes and advise on funding sources like Medicaid or charitable organisations.

  • Ask about equipment distribution initiatives and nominal fees for loans or shipping.
  • Keep records of demos, loans and outcomes; this evidence often helps funding requests and appeals.
  • For complex needs, request coordination with clinicians, schools or vocational teams.

Try before you buy: evaluations, demonstrations, and smart shopping

Testing devices in the places where they will be used reduces wasted expense and strengthens funding claims.

Submit a formal request to your state program for information, an evaluation or a short loan. Many state programmes offer free demos and lending libraries, often for a nominal shipping fee.

Request evaluations and device loans from your state program

Ask for a formal assessment when needs are unclear. Written evaluations add weight to funding applications and help identify the best options for daily tasks.

Arrange demonstrations and borrow comparable equipment

Try two or three comparable devices side by side. Testing at home and in community settings reveals usability, comfort and compatibility with existing equipment.

Compare cost, warranties and total cost of ownership

Comparison shop across specialist resellers and mainstream retailers. Factor in shipping, returns, accessories, setup and training when you calculate total cost.

  • Check warranty terms and repair pathways; strong after-sales support can justify higher initial cost.
  • Use retailer websites and impartial reviews to assess durability and customer service.
  • Keep a written comparison of options linked to functional goals; this supports funding requests and speeds decision-making.

Funding pathways through insurance, Medicaid, and waivers

Funding routes often hinge on medical necessity, clear assessments and a clinician’s prescription. Understanding each payer’s rules and deadlines is vital when making a formal request.

funding program assistive technology

Medicare, Medicaid and private insurance basics

Medicare, Medicaid and private insurers may cover devices when a prescription and medical necessity are documented. ATIA notes that these payors commonly require specific clinical justification and itemised quotes.

EPSDT and Medicaid Waivers

EPSDT obliges states to provide necessary paediatric services, which can include specialised equipment. Medicaid Waivers expand options by allowing coverage of extra equipment and services defined in each state plan.

Private policies, prior authorisation and appeals

Private policies differ widely. Check exclusions, prior authorisation steps and appeal timelines before submitting an application. Keep copies of denials and file appeals promptly if needed.

Documentation that wins approvals

Strong evidence combines clinical assessments, rehabilitation reports (OT, PT, SLP), functional need statements and letters of medical necessity that explain specific outcomes.

“Request detailed quotes, clear prescriptions and an account of functional limitations to strengthen approval chances.”

  • Start by checking eligibility and benefit categories in your insurance or Medicaid program.
  • Use assessments and comparative quotes to demonstrate necessity for the device.
  • Maintain an organised account of communications, deadlines and appeal windows.

Special education services in schools: getting AT through IDEA

Under IDEA, eligible children are entitled to a Free Appropriate Public Education (FAPE). If a pupil needs assistive technology for curriculum access, the school must provide devices and services at no cost and record them in the Individualised Education Program (IEP).

Begin with an AT assessment within the IEP process. Make sure assessment findings translate into clear, measurable goals, scheduled services, and staff and family training.

Common school-based services

  • Assessment and written recommendations that link device features to learning goals.
  • Provision of equipment, ongoing maintenance and replacement plans.
  • Training for teachers, support staff and family members so the device supports learning consistently.

Planning transitions and funding coordination

Ensure the IEP lists specific devices or categories, features, training timetables and responsibility for implementation and data collection.

Track funding responsibilities between the school and other programmes to avoid delays. As pupils approach transition, coordinate with vocational rehabilitation and community program partners.

Keep copies of application forms, meeting notes and progress data. Revisit the IEP after trials and include family training so strategies carry over beyond school life.

For local resources and program contacts, consult your school AT program.

Employment and independence: Vocational Rehabilitation and related supports

Vocational Rehabilitation can supply the device, training and on‑the‑job coaching that make employment sustainable for people with disabilities. The Rehabilitation Services Administration funds state VR agencies to deliver employment services. Priority is given to individuals with significant disabilities.

What your state VR agency can fund

Apply to your state VR programme for rehabilitation equipment, training and job supports aligned with your employment goal.

  • Devices and software that match employer tasks.
  • Workplace coaching, job placement and skills training.
  • Trials, vendor setup and short onboarding support.

Know your rights with the Client Assistance Program (CAP)

CAP offers independent advice and advocacy if you face delays, denials or disputes. Contact CAP early for help navigating the Rehabilitation Act and the ADA.

Workplace accommodations and useful resources

Use JAN for specific accommodation ideas and product suggestions. PEAT provides guidance on accessible workplace systems and digital tools.

Support area Typical funding Who benefits
Rehabilitation devices Purchase, trials, vendor setup Individuals needing tools for job tasks
Training and coaching On‑the‑job support, skills courses New hires and existing employees
Placement services Job search, employer negotiation Jobseekers aiming for sustained employment

Practical tips: prepare an application with clear functional goals and employer task requirements. Keep a log of services, devices issued and training completed. Coordinate state and employer resources to avoid duplication and sequence funding effectively.

Veterans, employers, and workplace routes to assistive technology

Employers, veterans’ services and vocational programmes create pathways that bring practical devices into work settings. This section maps benefits, employer resources and clear steps for requesting workplace adjustments.

workplace assistive technology

VA benefits and Compensated Work Therapy

The U.S. Department of Veterans Affairs offers benefits and programmes that support return to employment. Compensated Work Therapy (CWT) provides job matching, vocational case management and work site analysis.

Services include assistive devices, reasonable accommodations and ADA compliance support that directly help veterans re‑enter the workforce.

Employer resources and incentives

National organisations such as EARN and ODEP publish guidance for inclusive hiring and retention. ODEP funds JAN, which offers free consulting on workplace accommodations.

The Work Opportunity Tax Credit gives employers incentives for hiring disabled veterans and vocational rehabilitation referrals, helping offset onboarding costs.

Requesting adjustments and workplace implementation

When requesting workplace devices, present a task‑based justification and list the device, training and support needed. Coordinate with HR and IT to confirm compatibility with enterprise systems.

Use JAN resources first to identify low‑cost or no‑cost adjustments. Keep records of requests, approvals and outcomes for future reviews and continuous improvement.

Stakeholder Typical support Practical action
VA / CWT Job matching, worksite analysis, device provision Contact local VA vocational services; request CWT assessment
Employers Accommodations, purchase, training, tax incentives Engage HR, use JAN advice, claim WOTC where eligible
State & national resources Funding alignment, configuration support, training Link state programmes with employer plans for added services

“Coordinate early with HR and IT, document needs in task terms, and leverage JAN and PEAT guidance for practical, low‑disruption solutions.”

Grants, loans, scholarships, and community funding to cover costs

Combining scholarships, low‑interest loans and local fundraising can close shortfalls without long delays. Seek multiple avenues at once and keep an organised account of needs, quotes and deadlines.

community funding

Grants, RFPs and foundation awards

Search OSERS/OSEP discretionary grants, RSA formula grants and foundation calls for proposals. Track RFP cycles on each website and set calendar reminders for submission deadlines.

Tip: tailor applications to measurable outcomes such as employment or education gains to strengthen eligibility.

Scholarships and education funding

Many scholarships for students with disabilities allow costs for equipment and training. Check award rules and include itemised quotes showing equipment, accessories and support.

State loans and alternative finance

State loan programmes often offer favourable terms for equipment purchases. Compare these options with private credit.

Warning: revolving credit or unpaid cards can add 12–24% in interest and raise total cost substantially.

Community organisations and fundraising

Approach United Way, Lions Clubs, Kiwanis, local faith groups and UCP affiliates with a concise proposal that lists outcomes and verification of need.

  • Build an account of total need: device, accessories, training and upkeep.
  • Combine a small foundation grant, a state loan and a community fundraiser where possible.
  • Document quotes and vendor policies so purchases can proceed quickly when funds arrive.

“Keep people informed with short progress updates; transparency builds trust and supports future help.”

Build skills to use AT effectively: training, certification, and ongoing support

Structured learning and clear support plans turn devices into daily tools. Plan training that covers setup, routine use and simple troubleshooting. Include family members and workplace contacts so everyone can help when issues arise.

assistive technology training

Training for individuals, families and organisations

Offer short, task-based sessions that mirror real routines. Train in small steps: basic setup, personalised settings, and common fixes.

Repeat sessions after updates and schedule refresher workshops when firmware or software changes.

Certificate programmes and professional development

Consider a formal certificate if you need advanced skills. California State University, Dominguez Hills offers an online Assistive Technology Specialist Certificate with three courses (SPE 530, SPE 532, SPE 537). Each is four graduate units, delivered across three terms in about one year. Cost is approximately $3,816 plus books.

Review course load, time commitments and assessment formats before enrolment so the programme fits CPD and licensure needs.

National hubs, catalogues and ongoing information

Bookmark major resources for emerging devices and research:

  • NARIC / REHABDATA, Unified Listing and Explore AT for evidence and product listings.
  • Bridging Apps, AgrAbility Toolbox and AT Access for specialised resources.
  • JAN and PEAT for workplace and rehabilitation guidance during onboarding or role change.

“Plan training for families, maintain a central log of manuals and set measurable goals such as task completion time and independence.”

Measure success: track task completion time, accuracy and independence. Keep a central resource log and encourage peer learning so individuals and organisations retain skills over time.

Conclusion

This conclusion offers a compact roadmap so readers can align needs, resources and funding paths without wasting time.

Start with access through your state program for demonstrations and short loans, then match devices with clear goals. Keep a concise account of assessments, quotes and dates before applying for funding.

Use trials and comparisons to reduce risk and choose the right option. Draw on national resources such as AT3, JAN and PEAT for up‑to‑date resources and evidence that strengthens applications.

Coordinate people across education, employment and health teams so approvals move faster. Revisit this section as a checklist: confirm eligibility, request demos, compile documents, submit requests and plan training.

Remember: mix public benefits, community support and loans when needed, and refer to the Assistive Technology Act and related technology act provisions to protect rights and sustain employment outcomes.

FAQ

What is covered under the Assistive Technology Act and where can I find my state programme?

The Assistive Technology Act funds state programmes that provide information, device demonstrations, short-term loans, and technical assistance. Find your state’s programme via the National Assistive Technology Act Technical Assistance and Training (AT3) Center or the National Assistive Technology Network website. These sites list contact details, services, and public loan libraries available in each state.

Who can request a device demonstration or trial before purchasing?

Individuals of any age with a disability, families, educators and service providers can request demonstrations and loaner devices through state AT programmes. Demonstrations help match features and performance to daily tasks, while loans let users try equipment at home, school or work before making a purchase.

What documentation do I need for funding via Medicaid, Medicare or private insurance?

Insurers typically require a clinical assessment, a prescription or physician order, and a functional needs statement showing medical necessity. For Medicaid waivers and EPSDT for children, include therapy notes, school evaluations or an Individualised Education Programme (IEP) where relevant. Clear, detailed documentation improves approval chances.

How can schools provide devices and services under IDEA?

Under IDEA, schools must consider assistive solutions as part of Free Appropriate Public Education (FAPE). Parents and educators can request an assessment; if the IEP team determines a device or service is necessary for learning, it must be included in the IEP and provided by the school at no cost.

What funding can vocational rehabilitation (VR) agencies provide for work-related equipment?

State VR agencies can fund rehabilitation technology, workplace modifications, training and job coaching when these supports are essential for employment. Contact your state VR office for eligibility rules, the application process and required assessments.

Are there specific options for veterans seeking equipment and employment supports?

Yes. The Department of Veterans Affairs offers durable medical equipment, prosthetics and Compensated Work Therapy services to support employment. Veterans should contact their local VA benefits office or Vocational Rehabilitation and Employment (VR&E) programme for assessment and application details.

What alternative funding sources exist outside insurance and government programmes?

Options include grants from non-profit foundations, education scholarships, state loan programmes, employer-supported funds, and community fundraising. Some organisations maintain device loan closets and voucher schemes. Explore local disability charities, school foundations and national grant directories.

How can I appeal an insurance or Medicaid denial for equipment coverage?

First request a written explanation of the denial. Gather additional medical records, functional assessments and supporting letters from therapists or employers. Follow the insurer’s formal appeal process and consider state protection and advocacy organisations for legal advice and representation.

What should I consider when buying equipment: warranties, total cost and support?

Compare warranties, service plans, shipping and return policies, and availability of repairs or spare parts. Factor in training, setup, and ongoing subscription fees. Try to demo or borrow comparable devices and read independent reviews before committing.

Where can I find training and ongoing support for using devices effectively?

State AT programmes often provide training for users, families and professionals. Look for Assistive Technology Specialist certificate programmes, online tutorials, user groups and vendor-led training. National centres and university-based AT labs also publish resources and host workshops.

How do employers support reasonable adjustments and workplace equipment requests?

Employees should request adjustments through HR or their line manager, stating the functional limitation and proposed solution. Employers can consult the Job Accommodation Network (JAN) and the Equal Employment Opportunity Commission (EEOC) guidance. Many adjustments are low cost and improve productivity and retention.

Can I access short-term loans or device lending libraries in my community?

Yes. Many state AT programmes and disability organisations run lending libraries where you can borrow devices for weeks or months. These services let you trial equipment in your normal environment. Search your state programme directory or contact local rehabilitation centres.

What role does documentation from schools or employers play in securing funding?

Documentation from schools (IEP, assessments) or employers (job descriptions, workplace evaluations) demonstrates functional need and helps justify funding. Include specifics about tasks the device will support and how limitations impact daily activities or job duties.

Where can families find device lists, catalogues and national information hubs?

National hubs such as the AT3 Center, RESNA, and the National Rehabilitation Information Center (NARIC) provide product catalogues, research summaries and contact lists. State AT programmes also maintain databases and lending library inventories showing available devices and demonstrations.

How do I choose between purchasing, leasing or using insurance for equipment?

Consider immediate need, long-term use, total cost and maintenance. Insurance may cover purchase but can involve delays or denials. Leasing or rental allows short-term access; purchasing may be best when the device is essential and upkeep is manageable. Use trials and loan programmes to inform the decision.

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